Description
Human Resource Guidelines for Frontline Supervisors & Managers
This course is an information based course that can be used by Supervisors & Managers who may not have previous training in HR compliancy guidelines or personnel management, but who now find themselves responsible for this function.
The information enclosed is a broad view of common issues faced by supervisors and managers during the course of their work and it offers suggestions on how to handle and deal with such issues when they arise. As a supervisor or manager how you deal with personnel is a vital responsibility of your position, it is important that you operate within the parameters of your company policies and in line with current employment law legislation in order to ensure a smooth operation and to limit your company liability further down the line.
- HUMAN RESOURCE GUIDELINES FOR FRONTLINE SUPERVISORS AND MANAGERS
- Course Aim & Objectives
Objectives
The Importance of Your Role
Why is my role so important?
Record Keeping - what do I record?
How to Record Keep
What do I do if??
My employee is always late?
Time & Attendance
My employee is absent excessively . . .
My employee has confided personal problems to me what do I do?
My employee is showing poor performance what can I do?
Summary
- HUMAN RESOURCE GUIDELINES FOR FRONTLINE SUPERVISORS AND MANAGERS
- Misconduct & offences,
Why do we need Rules set out in Policies?,
Misconduct Bullying Harassment Offences,
Examples of minor misconduct,
What is deemed major misconduct,
Gross Misconduct,
Here are some examples of Gross Misconduct,
On what grounds could bullying or harassment be,
What is bullying,
How do I deal with this,
How can I manage bullying or harassment among my staff?,
The Disciplinary Process,
When dealing with employees always remember